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Programme Structure
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Week 1: Visibility & Process Mapping
In this phase, participants assess how work moves through their business, covering client onboarding, delivery, communication, and internal coordination. Informal processes are documented, and key operational strain points are identified.
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Week 2: Workflow Structuring & Standardisation
This phase introduces structured documentation and clearer alignment of responsibilities. Participants establish documentation practices, clarify roles, and reduce unnecessary founder dependency. Decision pathways are defined to minimise bottlenecks.
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Week 3: Documentation & Responsibility Alignment
This phase introduces structured documentation and responsibility alignment. Participants establish documentation habits, clarify roles where applicable, and reduce unnecessary founder dependency. Decision pathways are clarified to prevent bottlenecks.
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Week 4: Systems Alignment & Stabilisation
In the final phase, systems are aligned to support stability. Participants review tools, communication flow, and decision structures to ensure they support, not complicate, execution. Adjustments are made to solidify the operational foundation.